1. Who we are
Our website address is: https://meghdoot.shop.
2. What Personal Data We Collect and Why
We collect and process information to:
- Prevent fraud and ensure site security.
2. Process orders and deliver products.
3. Improve our services and user experience
4. Communicate with you about your account or orders
The information we may collect includes:
- Personal details (name, address, phone number, email address)
- Order, transaction, and payment details (never your full card information; payments are handled via secure gateways like Razorpay, Stripe, or PayPal)
- Comments/reviews left on the site
- Login/account credentials
- Technical data (IP address, browser type, device info, usage data)
If you leave a comment, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string from your email (a hash) may be sent to the Gravatar service; their privacy policy is here. After approval, your profile picture may be visible with your comment.
3. Media
If you upload images, do not include location data (EXIF GPS). Other visitors can download and extract such information from uploaded images.
4. Cookies
We use cookies to:
Analyze site traffic (via Google Analytics or similar, if used)
If you leave a comment, you may opt in to saving your name/email in cookies for your convenience. These last up to a year. Login and screen display cookies may last from 2 days to a year. More details are available on request or in your browser settings.
Enable core site functions (account login, cart, checkout)
Save your user preferences (e.g., language)
5. Embedded content from other websites
Articles and product pages may include embedded content (e.g., videos, images, articles, widgets). Embedded content behaves as if you visited those sites directly, which may collect data, use cookies, or track your interaction if logged in there.
6. Who we share your data with
Payment gateways: For secure payment processing only; we never store your credit/debit card on our servers.
Shipping partners: For order delivery, only the info needed to fulfill your order.
Spam detection and analytics services: To protect our website and improve services.
If you request a password reset, your IP address may be included in the reset email.
7. How long we retain your data
Comments: Retained indefinitely for recognition and auto-approval.
Registered Accounts: Personal information retained until you request deletion or as legally required. You can view, edit, or delete your personal data (username changes are not allowed). Administrators can also see and edit your info.
8. What rights you have over your data
You may:
Withdraw consent for marketing at any time
To exercise these rights, email us at support@meghdoot.shop. We may need to verify your identity for your security.
Request a copy of the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we use your information
9. Where your data is sent
Visitor comments may be checked through an automated spam detection service. We share only what’s necessary with shipping/payment partners to fulfill your order.
10. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us personal information, please contact us.
11. How We Protect Your Data
We use industry-standard security measures (SSL encryption, regular audits, access controls) to keep your data safe. We do not sell your personal information.
12. Changes To This Privacy Policy
We may update this Policy as our practices or laws change. Changes take effect when posted on this page. Material updates will be communicated on our website.